West Shore just finished a tub to shower conversion in my home. It is exactly what I needed and wanted. I'm very pleased with the final results. All of the employees I have been in contact with have been knowledgeable and professional.
We had a great experience from beginning to end. Everyone was polite and helpful the installers did a great job and left no mess at all. I was so impressed that I have already scheduled an estimate for my next project!
The people from West Shore are truly amazing. The people at the office upon initial contact made me feel I had made the right decision as they were pleasant and efficient. Our initial in home sales contact with Steve M was pleasant and informative. He answered all our questions and really made us feel that he would be there for us and he was. He went out of his way to make our shower install look beautiful and go smoothly. I also can't say enough about our installers Ben, Kyler and Tristan. These guys are what every homeowner wants in a construction project team. They were polite, worked efficiently together, neat, and definitely took pride in the work they did. They went the extra mile to make our shower shine. As another reviewer mentioned, both our sales rep Steve and David from the company came by to see how the install was going. Talk about customer satisfaction, WOW! Please consider giving West Shore a nod for your next home improvement project, I don't think you will be disappointed I know we weren't.
Curt and Ben did an awesome job putting our new shower in. It really looks nice and changed the looks of our bathroom. Curt and Ben are really nice guys and very professional. They also cleaned up very well when they were done. Can't wait to start using it. Thanks guys.
Curt M and Ben were absolutely professionals. From taking out the tub to installing the new shower. We love it and it is so easy to maintain. Also, my grandson, Ben, was thrilled because the one worker was Ben also. When they were finished, they explained the warranty in detail and every other question I had. Couldn't of asked for better guys. Thanks Curt and Ben.
Great job, guys. Curt and Ben did a great job. My son loved watching their work and they were super friendly and patient while he asked them 1000 questions about what they were doing.
What a pleasant experience we had from the very beginning. It started with our sales rep Jeff S. He was so knowledgeable about all of the products and options and he is very honest. The installation crew headed by Dan D. were absolutely amazing. They removed our nearly 100 year old cast iron tub in no time and finished installing the shower in 2 days. Everything about the job is perfect. Dan's attention to detail is amazing as evidenced by the neat appearance of the shower and pony wall. My home was left very clean and the guys even cleaned up between each day. We also had 6 windows installed and the window guys did a great job as well. Everything was cleaned up after they left and the windows look great.
I am just delighted with my splendid new shower! Each person associated with West Shore, whether on the phone or in person, has been knowledgeable and professional. Bill Kirchenbauer is the model company representative who assists his clients in making important design decisions. I was impressed that West Shore sent different reps at different times to check and re-check the measurements and job specifics prior to the installation. The old cast iron tub was a beast to remove but the installation team of Curt Mellott and Ben worked in smooth sychronization and the new walk-in shower was completed to perfection.
Had been thinking about replacing our front door for some time and am happy we chose West Shore for the job. We were very impressed with the whole West Shore team, from the sales rep, Gerald Miller who explained the product lines to the installers Kurt and Dino who did a super job of putting our new door in. The installation took less than a day and the new door looks great. By 2 o'clock in the afternoon the new door was in place and everything was cleaned up so well you wouldn't have known that a big renovation project had just been done. Kudos to West Shore and their whole team.
I cannot begin to even describe how positive our experience with West Shore has been. The team that installed our doors and windows were not only friendly and professional but they were perfectionist. Our experience was so positive that we are specifically requesting the same exact group of guys when we order the rest of our windows this week. My neighbors have all stopped over and have been in awe of the quality and overall good looks of the windows and front door. I LOVE it and LOVE West Shore Windows!! I intend to recommend them to everyone I talk to! Thank you!
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