The experience with West Shore was great. It all worked just like clockwork. Cory S. and Charlie were the install team, and they could not have been nicer or more professional. They did our master bath conversion from tub to shower the first day, and our guest bathroom was completed the day after. Clean-up was excellent, and we would recommend West Shore to anyone. Great job!
The entire process of this project from beginning to end was great. We had decided that we were going to redo the Master Bath into a Shower stall and then redo the spare bathroom with a tub. When Bill first arrived to our house, he came prepared with everything we would need to design the two new bathrooms. We were highly impressed with the fact that we were able to design our new bathrooms at our dining room table and had an idea of what the finished product was going to look like. It was nice that Bill had photos of previous projects he had worked on so we had an idea of the type of installation that would be happening. When it was time for installation, the team arrived promptly at 7:30 and got to work right away. They did one bathroom at a time over two days. The first day they worked on the Master which was converted to a shower stall. It turned out amazing! The guys, Curt M and Tristan, were very nice and I was able to work from home while they were doing the installation. They were very cautious of the mess and even vacuumed before they left our house. The second day they did our spare bathroom which we opted for the soaker tub. We had told them that we were planning to do more updates to the bathrooms like painting and new flooring. Because of this, they left a tube of caulk that we can use if we need to do any touch ups. This was very nice and was something that they didn't need to do. Overall, we are very happy with our choice of West Shore Baths. The final product turned out great and it was not stressful at all! We would definitely recommend them for anyone that is planning to update their bathrooms.
Great customer service from start to finish with West Shore. They were very honest and respectful throughout the entire project and showed up when they said they were going to. My new shower and tub look great. It is like night and day compared to my old one. The acrylic walls make the shower feel bigger and look 10 times better then the old fiberglass They left the house as clean if not cleaner then it was before they install. Would recommend for shower/bath installations to anyone.
Their work crew was skilled, courteous, and polite. before coming in they laid down canvas to protect where they would travel, The new bath and enclosure is exactly as it appeared when I chose my enclosure, absolutely beautiful. I will highly recommend this company, for windows, doors and baths.
Dan and Dave did an excellent job installing our new tub and shower surround. They worked very hard and carefully, and they finished a challenging job in an old house in the promised time frame. My husband and I are so happy with the beautiful new tub and shower surround. The space was left very clean, and time was taken to answer all of our questions. I would return to West Shore for any future projects and would enthusiastically recommend this this company.
Curt M. and Ben did the installation. They we courteous and professional and willing to give us an update on the progress. The work was done when promised and as promised. The work space and house were kept neat and clean the entire time. Upon completion they explained the functions of our new showers, and gave us suggestions for maintenance and upkeep of our new shower/baths. It was indeed a pleasure working with these two young men and I will request them again on our next project. West Shore should be proud to have these two men represent their company.
We are very pleased with the window replacement installation team. They arrived on time and were courteous and professional. They took great care to make sure no mud or dirt was tracked into the house since it had rained prior to their arrival. The job was finished close to the time they said it would be completed. We're very happy with the quality of their work. The installers were knowledgeable and were very willing to answer any questions we had. When we needed to reach the Design Consultant, he was easy to get in touch with and eager to respond to our question. Overall, we are very satisfied with our replacement window installation experience.
Thank you too Tim and Kyle, your professionalism and courteous service was above and beyond. My wife (Karen) and I are extremely happy with our new beautiful door. Every step of this process was excellent, from the sales presentation, though our preinstall, to final installation. Every member of "our" team was there to help and to make the process more enjoyable. We could not be more pleased.
My wife and I have a small house with a very large window in the living room, 110"w X 72" h. we noticed that the old window was drafty in the winter and the room was very hot in the summer. The increased efficiency is what sold us. We wanted the new window to look exactly like the old one to better match the rest of the house. West Shore was able to deliver. The window has the same style but looks cleaner and neater than the old window. We are already noticing how quiet the room is. We can barely hear any outside noise. The drafts are gone on the colder evenings and we are anxious to see how the triple pain saves us air conditioning cost. The day of installation, 4 West Shore installers arrived on time and went to work. They were focused and friendly. They carefully removed the old window. I only had to touch up the paint on a 2" X 2" square. They carefully installed the new window. The new window was installed much better than the old. The new window looks great from the inside and out. The installers took the time to completely clean up and went over a final checklist with me to make sure that nothing was missed. My wife and I are already discussing what project we want to do next. Windows or doors? We will definitely call West Shore.
Everyone loves it! The guys were great! It is experience I just loved.
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