Installation day was busy loud and exciting. From the moment Cory Shawn Tim and Kyle came to the house they were so friendly professional and courteous! Everyone introduced themselves, they laid down canvas to protect my floors and offered me ear plugs since several windows were being replaced - it got extra noisy for a little while. My windows and doors were seamlessly installed. My house looks newer and cleaner from the outside- than it was before they arrived. The detail they provide in doing the job right is priceless. I had my own personal workshop in my driveway to ensure install was perfect. My windows and doors not only work great but I slept great that night because of the quality of window - I don't hear the traffic like I did with my old windows. I look forward to being able to finish the house with the remaining windows. Their financing makes it easy and affordable to get lifetime quality windows and doors now and not have to keep putting off such an overwhelming decision. Never been so excited to spend this kind of money on the house. Love them and their staff!
My tub and shower were installed today, and I am beyond excited to enjoy the new shower. My installers (Chad and Nick) were efficient, polite, and pleasant to have in my home. They explained everything clearly, and their work was thorough! I felt like these installers did the job to the level they would work on their own homes. My experience was fantastic even before my install date. From my first phone call until now, I have felt valued and appreciated as a customer. My first contact (Phil) made sure to follow up with me numerous times after we placed our order, so I always felt well informed. I firmly believe that West Shore puts their customers first!!
Had Provia front door and storm door installed on 06/07/2017 at our home. Could not ask for better installers on these very high quality doors. Their expertise, patience, craftsmanship and installation knowledge was beyond anything I expected. They answered all questions before and after install and were very professional about everything they did. They actually left the entire porch and interior working area cleaner than it was originally with no pieces/parts laying around inside or outside. These were great younger guys to talk to personally as well. I and my wife commend them greatly for their efforts. Would also like to commend sales staff and customer service on original sales experience and follow up ( did not expect that either). Won't find many contractors that even think of that today. No hidden unexpected charges either. Final price is final price with no hidden charges and low interest financing making this door affordable. Lifetime door and hardware warranty with a transferable warranty make this purchase a definite no brainer purchase. I live in the South Hills but I am surfing on the Westshore experience. Thanks to all of you for a great experience.
the salesmen, one at the home show and Ryan who came to the house, were both informative and low key. the next gentleman came to remeasure and insure the products ordered would work. lastly, the 2 teams of installers were on time, pleasant, and genuine CRAFTSMEN. we are so very please with how our shower/tub and new front door/frame turned out. i highly recommend these products from this company. they may not be the least expensive, but i feel confident these quality products will last a long time and definitely added value to our home.
West Shore installed my front door. I was extremely impressed with the construction of the door and stormer that West Shore was selling. Father and son installers Tim and Kyle were true professionals. They accomplished in 1/2 a day what would have taken me all day. They cleaned as they worked and again when done. Finished product was everything our salesman, Chris Hallett, had promised and the workmanship was outstanding.
We had our entrance door w/lite panel replaced by Tim &Kyle. They did an excellent job! We are very pleased with the product and installation team. Would definety recommend West Shore.
Istallition of walk in shower w donewith littlemess. job was done in a professional manner with no problems. highly recommend these guys to anyone as very little mess . Job was done in a professional manner. They cleaned up & were gone.
The experience with West Shore was great. It all worked just like clockwork. Cory S. and Charlie were the install team, and they could not have been nicer or more professional. They did our master bath conversion from tub to shower the first day, and our guest bathroom was completed the day after. Clean-up was excellent, and we would recommend West Shore to anyone. Great job!
The entire process of this project from beginning to end was great. We had decided that we were going to redo the Master Bath into a Shower stall and then redo the spare bathroom with a tub. When Bill first arrived to our house, he came prepared with everything we would need to design the two new bathrooms. We were highly impressed with the fact that we were able to design our new bathrooms at our dining room table and had an idea of what the finished product was going to look like. It was nice that Bill had photos of previous projects he had worked on so we had an idea of the type of installation that would be happening. When it was time for installation, the team arrived promptly at 7:30 and got to work right away. They did one bathroom at a time over two days. The first day they worked on the Master which was converted to a shower stall. It turned out amazing! The guys, Curt M and Tristan, were very nice and I was able to work from home while they were doing the installation. They were very cautious of the mess and even vacuumed before they left our house. The second day they did our spare bathroom which we opted for the soaker tub. We had told them that we were planning to do more updates to the bathrooms like painting and new flooring. Because of this, they left a tube of caulk that we can use if we need to do any touch ups. This was very nice and was something that they didn't need to do. Overall, we are very happy with our choice of West Shore Baths. The final product turned out great and it was not stressful at all! We would definitely recommend them for anyone that is planning to update their bathrooms.
Great customer service from start to finish with West Shore. They were very honest and respectful throughout the entire project and showed up when they said they were going to. My new shower and tub look great. It is like night and day compared to my old one. The acrylic walls make the shower feel bigger and look 10 times better then the old fiberglass They left the house as clean if not cleaner then it was before they install. Would recommend for shower/bath installations to anyone.
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